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ICT Technician

22 Oct 2020   |   Springwell Learning Community   |   £23,252 TO £25,820
Hours 37 Hours per week
Work Commitment Term time + 4 weeks
Salary £23,252 TO £25,820
Start Date As soon as possible
Closing Date Monday 9th November at 8am
Interview Date Expected to take place during the following week


Do you want a job where you make a difference to the lives of children and young people?

Do you want to be inspired on a daily basis by your work?

An exciting opportunity is available for someone looking for a career working in the education sector or a
fresh challenge in an inspiring learning environment at Springwell Learning Community, where we provide
children and young people with ‘second chance’ learning. It couldn’t be a more exciting time to join the
Barnsley and Kirklees Special Provision Partnership. We’re a new, bold partnership, formed through the
collaboration of Springwell Learning Community, Greenacre School and Joseph Norton Academy. Through
our collaboration we are able to provide unique opportunities for our children, our staff and the communities
we serve.

We are seeking to appoint an enthusiastic, hard-working and creative professional to join Springwell
Learning Community as our ICT Technician. The primary purpose of the role is to support staff in their use
of ICT which will include troubleshooting problems, working with a broad range of technologies, the
implementation of a number of ICT strategies and to promote and support Teaching and Learning. You will
also be required to share knowledge and provide ICT support as and when required. This is an important
position in the school to support the learning of students through the use of ICT. As part of the role there will
be an opportunity to develop IT systems and research and develop emerging technologies to support the
learning in school. You will have the support of other colleagues across the partnership and the wider
support of the Trust.

Successful candidates will be responsible for:
● Assisting/ delivering training and supporting staff, as and when required, on the use of new ICT
● Assisting with the maintenance and replacement of all ICT infrastructure across school as required
● Assisting with the management and maintenance of stock and records of ICT consumables across
the estate
● Assisting with the management of the school’s ICT Support Helpdesk Ticketing system
● Provide staff and students with specialised support for the use of specialist technologies
● Provide staff and pupils with support in the use of computers and software for teaching, learning and
● Support teachers and support staff in the use of ICT to enhance student learning
● Research and investigate new ICT equipment and software and feedback to the School ICT Team
● Create documentation/support guides for Partnership staff
● Escalate technical issues that are outside of your control/skillset to the Trust’s ICT provider
● Establish and maintain working relationship with ICT Support Technicians at other WAT sites to
enable knowledge sharing and wider support
● Provide remote support to staff either via electronic means or physically traveling to remote sites
● Liaise with third party providers of 3 rd party services and raise support calls where applicable

Post holders require:
● Level 2 qualification in English and Maths or equivalent
● NVQ/HND in computing/ICT discipline
● Significant experience in providing ICT support services
● Experience in supporting more than two of the following technologies; Windows, Apple/iOS & other
similar devices; printers and print management solutions; projectors, IWBs and other interactive
teaching technologies; internet and network connectivity; Microsoft Office Application Suite + Office
365; Arbor or equivalent management information systems; Microsoft Windows XP/Vista/7 & 8.
Moving to Windows 10;G-Suite
● Experience of supporting a local networking infrastructure.
● Knowledge / support of iOS/Android Mobile Device Management Software.
● Up to date knowledge of ICT Hardware, Software, Applications and Systems.

About us

Springwell Learning Community

Our aim is to provide the best possible care and education for children and young people with Social,
Emotional and Mental Health (SEMH) needs. Unconditional Positive Regard is at the centre of what we do.
As an academy we are welcoming, caring, safe, warm and believe that all our pupils can be supported and
empowered to succeed. We create individual and personalised pathways for pupils that are built around
their varied needs.

We believe in working closely with our families and carers and welcome their support, but also realise that
at times they will need our support too. We work closely with other agencies and schools to make sure we
do all we can to make learning and life the best it possibly can be.

Wellspring Academy Trust

At Wellspring Academy Trust we believe that every school is unique, because it has a unique history, it
serves a unique community context and is full of unique individuals. We value and celebrate the unique
identities of our academies. We encourage them to innovate, create and develop their uniqueness because
we want others to learn from them. Excellence is about diversity, not conformity. We do not believe that
one size fits all.

If you would like to discuss or find out more about this post, please contact Danny Ross, Head of
School, via email

Completed applications should be e-mailed to
Your letter of application should outline why you feel your experience makes you a strong applicant
for this exciting opportunity

The closing date for this post is: Monday 9th November 8.00am.

We expect that interviews will take place during the following week.

Springwell Learning Community is committed to safeguarding and promoting the welfare of children and
young people and expects all staff to share this commitment. Successful candidates will be required to
undergo an enhanced disclosure and barring services check.


ICT Support Technician JD & PS.docx (1)

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